Contact information
If you have any questions regarding our products, orders, delivery, returns, or any other enquiry, our customer support team is here to help.
Company Information
Hale & Beck
Operated by HAICHEN TECHNOLOGY TRADE LIMITED
Registered Address:
RM1002, 10/F, Easey Commercial Building
Nos. 253-261 Hennessy Road
Wan Chai
Hong Kong
Customer Support
Our customer service team can assist you with:
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Order and delivery enquiries
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Returns and refunds
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Product information
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Payment or account-related issues
We aim to respond to all enquiries as quickly as possible during business hours.
Customer Support Hours
Monday to Friday
9:00 AM – 5:00 PM (UK time)
Excluding public holidays